Shipping Policy

Zedex Clothing Pvt. Ltd. (“we” and “us”) is the operator of (https://www.bluebuddha.co.in) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping is Free for customers.

3. Returns

3.1 Return Due To Change Of Mind

We will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Customer may also choose to return the products due to change of mind.

Once returns are received and accepted, refunds will be processed to customer’s original mode of purchase. We will notify you once this has been completed through email.

We will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns

We will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.

Upon return receipt of items for warranty claim, you can expect Zedex Clothing Pvt. Ltd. to process your warranty claim within 7 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a replacement item sent to you (if stock is available)

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 – 7 days

4.2 Dispatch Time

Orders are usually dispatched within 2 business days of receipt of order

Our warehouse operates on Monday – Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.3 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.4 Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

4.5 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Taxes

7.1 Goods and Service Tax

Goods and Service Tax (GST) has already been applied to the price of the goods as displayed on the website

8. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

9. Customer service

For all customer service enquiries, please email us at wecare@bluebuddharetail.com

Close

Blue Buddha

Best Jeans Brands in India, Buy Mens Shirts Online, Buy Men Trousers Online India, New Collection of Blue Buddha

Blue Buddha

Best Jeans Brands in India, Buy Mens Shirts Online, Buy Men Trousers Online India, New Collection of Blue Buddha