Q1: How do I determine my correct size?
To find your correct size, please refer to the detailed size chart available on each product page. We recommend measuring yourself carefully and comparing your measurements with the chart to ensure the best fit.
Q2: What if I receive a defective or damaged product?
If you receive a defective or damaged item, please contact our customer support within 24 hours of delivery and share clear images of the issue. We will arrange a replacement or provide a suitable resolution.
Q3: What is your return and exchange policy?
We offer returns and exchanges within 15 days of delivery. Items must be unused, unworn, and in their original packaging, along with proof of purchase.
Q4: Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email or WhatsApp. You can also track your order directly from our website through the “Track My Order” option in the chat section.
Q5: How can I stay updated on new arrivals and promotions?
Stay connected by subscribing to our newsletter or following us on social media for updates on new collections, exclusive drops, and special offers.
Q6: What payment methods are accepted?
We accept all major payment methods, including credit/debit cards, UPI, PayPal, and other secure online payment options.
Q7: Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery (COD) for select locations across India. Availability will be shown at checkout.
Q8: How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–5 business days, depending on your location.
Q9: Do you offer free shipping?
Yes, we offer free shipping on all orders.
Q10: Is it possible to modify or cancel an order after placing it?
After completing your purchase, you will receive an order confirmation message on WhatsApp, which includes cancellation details.
Orders can be modified or cancelled within a limited timeframe after placement. Please contact our customer support team as soon as possible for assistance.
Q11: How can I contact customer support?
You can reach our customer support team via WhatsApp, email, or through the chat option available on our website. We’re here to help.