To explore the available products, start by visiting the product page and select the section, depending on what you are looking for.
To make your search easier, you can use the filter in the top right corner of the page to choose the size and color you want. If you already know what you want to buy, you can use the search bar at the top of the page to quickly find the item you want.
Once you have selected the items you wish to purchase, choose the size and click on "Add to cart". To complete your purchase, go to the basket in the top right corner, fill in the necessary details for the delivery and payment method and click on "Pay securely".
Your order is only submitted to our system when the order confirmation window is displayed.

You can only check the status of your order if it was placed through your Customer account. To check, go to Orders section of My Account

If you have registered on BLUE BUDDHA Online Store and you complete your orders while you are logged in, all the information regarding your order history will be stored in Orders section of My Account

You can make changes to your order within 6 hours of placing it. If you wish to cancel an order that has just been processed, please contact Customer Support. Please write to us at wecare@bluebuddharetail.com or call us at 7600013921 for assistance.

If the order has already been sent to the carrier, we won't be able to cancel it. In this case, you will have to accept the order and then exchange or return it.

If you wish to cancel an order that has just been processed, please contact Customer Support.
If the order has already been sent to the carrier, we won't be able to cancel it. In this case, you will have to accept the order and then exchange or return it.

If you made your purchase through your customer account, please go to the ‘Purchased Items’ menu in your Customer account and check the status of your item.
If the status of your order is either: ‘payment pending’, ‘approved’, ‘sorting’, you can contact us in order to process with the change of address.
If the order status is ‘sorted’ or ‘in transit’, you should wait to receive the text message with the delivery number and delivery date and then contact the delivery partner directly and request the alteration of your delivery address.

If your order is confirmed, the probability of the item being out of stock is highly reduced. However, if this happens, we will send you an email letting you know which item(s) is/are out of stock, and confirming the refund of the amount that you paid for the item(s).
The refund will be made by the same payment method used when you made the payment.

Metro Cities: 3-5 business days

Non-Metro & Remote Areas: 5-7 business days

International Orders: 10-15 business days (if applicable)

Delivery times may vary based on your location and courier service availability.

Once your order is shipped, you will receive an email & SMS with a tracking link. You can also track your order by entering your order ID on our Order Tracking Page.

Yes, we offer COD in select locations. COD availability will be confirmed at checkout based on your delivery pin code.

While we strive for timely deliveries, delays may occur due to unforeseen circumstances. If your order is delayed beyond the estimated timeframe, please contact us for an update.

If your tracking status shows "Delivered" but you haven’t received your package:

• Check with neighbors, security, or family members.
• Wait 24 hours, as some couriers mark deliveries in advance.
• If the issue persists, contact us at wecare@bluebuddharetail.com with your order details.

Currently, we only ship within India. Stay tuned for international shipping updates in the future!

Orders are typically dispatched within 72 Hours after being placed. Once shipped, you'll receive a tracking link via email and SMS.

We’re sorry for the inconvenience! If any items are missing from your order, please contact us within 24 hours of receiving your package at wecare@bluebuddharetail.com or call 7600013921. We will investigate and resolve the issue promptly.

"RTO" stands for Return to Origin. This happens when the courier is unable to deliver your order due to reasons like:

• Incorrect or incomplete address
• Customer unavailable at the time of delivery
• Courier service limitations in the area

If your order has been marked as RTO, please contact us to arrange a re-shipment or a refund.

We accept returns and exchanges within 7 days of delivery. Items must be unused, unwashed, and in original condition with tags and packaging intact.

Visit the Returns/Exchange section on our website.

• Enter your order number and registered email ID.
• Follow the instructions to select the item(s) you want to return or exchange.
• For exchanges, choose the new item from the catalog.
• Once approved, you’ll receive a confirmation email.

Unfortunately, we do not accept returns or exchanges after 7 days from the delivery date.

If you receive a damaged or defective product, please notify us within 24 hours of delivery. Email us a photo of the damaged product at wecare@bluebuddharetail.com. Failure to report within 24 hours will result in the return not being processed.

Once your return/exchange request is approved, our courier partner will initiate a reverse pickup within 2 working days. If the pickup is delayed, please contact us at wecare@bluebuddharetail.com.

• Items purchased during a sale are non-refundable. Only exchanges are allowed.
• Returns/exchanges are not applicable for masks, boxers, socks, or products priced at or below ₹899.

Once we receive and inspect your returned item, refunds will be processed within 5-7 business days to:

• The original payment method (for prepaid orders).
• Wallet credit (for COD orders).

Our delivery partners make 3 attempts to pick up your return. If they cannot contact you, locate your address, or if the pincode is incorrect, the request may be canceled. To avoid this:

• Respond to calls/messages from the delivery partner.
• Reschedule the pickup if the first attempt fails.
• If your request is canceled unfairly, contact us at wecare@bluebuddharetail.com or call 7600013921.

If reverse pickup is unavailable in your area, you can self-ship the product to our warehouse:

Address:
BLUE BUDDHA WAREHOUSE
GODOWN NO. 10 TO 14,
Nr. mukesh industrial BRTS bus stop,
Opp. Avtaar Hotel, Isanpur - Narol Highway,
Ahmedabad, Gujarat - 382443
Contact: +91 8460516021

Ensure the product is securely packed with the ORDER ID and registered mobile number on the package. Items must be unused, with original tags and packaging intact. Once received, we’ll refund the full amount + courier charges (via bank transfer for prepaid orders or Razorpay link for COD orders).

Yes, you can exchange for a higher-value product. The difference must be paid at the time of creating the exchange request. Cash on delivery is not available for such orders.

If the product is picked up but the status hasn’t updated, contact our Customer Support within 24 hours with the following details:

• Pick-up executive’s phone number.
• Screenshot of courier details.
• Call recording with the pick-up executive (if available).